Email Account Setup - Outlook Express
Note: Remember that the username is the same as the email address, except that the at-symbol (@) is replaced
with an underscore (_).
Step 1: Create a new email account
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Once you have Microsoft Outlook Express loaded, go to menu bar at the top of the window, select Tools >
Accounts... and choose the Mail tab. Click on the Add > button, select
Mail..., and go to step 2.
Note: If you have previously set up the account, you can select an email account from the list of accounts
(highlight the account by clicking on it) instead, click on the Properties button, and go to
step 7.
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Step 2: Enter your name
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Enter your full name as you want it to appear, e.g., Bob Smith, and click on the Next > button.
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Step 3: Enter your e-mail address
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Enter your email address, e.g., bob@company.com, and click on the Next > button.
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Step 4: Enter email server information
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Set the incoming mail server to POP3 from the drop-down menu.
For the Incoming mail (POP3, IMAP or HTTP) server: enter the mail server. e.g., mail.company.com
For the Outgoing mail (SMTP) server: enter the mail server. e.g., mail.company.com
Note: You might have a different outgoing mail server than then incoming mail server. Please consult your
Internet Service Provide (ISP).
Click on the Next > button.
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Step 5: Enter email account logon information
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For the Account Name: enter your username, which is your email address, but replacing the at-symbol (@) is replaced with an underscore (_). e.g., bob_company.com
For the Password: enter your password that was given to you.
Note: Make sure that Log on using Secure Password Authentication (SPA) is not checked.
Click on the Next > button, then click on the Finish button to complete the initial
portion of the accoutn setup.
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Step 6: Modify email account properties
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Once you have created a new email account, you will have to change some of the additional settings. Select an email
account from the list of accounts (highlight the account by clicking on it), and click on the Properties button.
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Step 7: Enter email account properties - General
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Click on the General tab, and enter the general settings for the account:
Mail Account
- Account name: The name that is attributed to this account setup, which would be used in step 6. By default, the mail server name is used. e.g., mail.company.com
User Information
- Name (optional): Your name, which was set up in step 2. e.g., Bob Smith.
- Organization (optional): The name of your organization. e.g., The Company, Inc.
- E-mail address : Your email name, which was set up in step 3. e.g., bob@company.com.
- Reply address (optional): If you would like any replies to the emails that you send from this account to go to another email address. e.g., other@company.com
Note: Make sure that Include this account when receiving mail or synchronizing is checked.
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Step 8: Enter email account properties - Servers
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Click on the Servers tab, and enter the server settings for the account:
Server Information
- Incoming mail (POP3): The mail server, which was set up in step 4. e.g., mail.company.com
- Outgoing mail (SMTP): The mail server, which was set up in step 4. e.g., mail.company.com
Note: You might have a different outgoing mail server than then incoming mail server. Please consult your
Internet Service Provide (ISP).
Incoming Mail Server
- Account name: Your username, which was set up in step 5. e.g.,bob_company.com
- Password: Your password, which was set up in step 5.
- Note: Make sure that Log on using Secure Password Authentication (SPA) is not checked, which was set up in step 5
Outgoing Mail Information
- Note: Make sure that My server requires authentication is checked.
Click on the Settings... button.
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Step 9: Enter outgoing mail server properties
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If your Internet Service Provider (ISP, e.g., Verizon, Road Runner) does not require you to use their outgoing
mail server, then you can select Use same settings as my incoming mail server.
If you do have to use your ISP's outgoing mail server, then you must select Log on using, and enter
the information they have provided to you.
Click on the OK button, and then on the main account properties screen, click on the OK button.
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Step 10: Finish email account setup
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Once you have set up your account, you can make this account the default email account. This means that it is the
first email account that is checked when receiving email and it's also the email account that is used by default for
sending an email.
To set a default email account, highlight the account by clicking on it, then click on the Set as Default button.
Click on the Close button.
In the main Microsoft Outlook Express application window, click on the Send/Recv button to get your emails.
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