Email Account Setup - Outlook

Once you have Microsoft Outlook loaded, go to menu bar at the top of the window and select Tools > Email Accounts.... Choose Add a new e-mail account, click on the Next button, and go to step 2a.

Note: If you have previously set up the account, you can choose View or change exisiting e-mail accounts instead, click on the Next button, and go to step 2b.

Select POP3 from the list of server types, and click on the Next button.

Select an email account from the list of accounts (highlight the account by clicking on it), and click on the Change... button.

Enter the basic settings for the email account:

User Information

• Your Name: Your full name. e.g., Bob Smith
• E-mail Address: Your email address. e.g., bob@company.com

Server Information

• Incoming mail server (POP3): The mail server. e.g., mail.company.com
• Outgoing mail server (SMTP): The mail server. e.g., mail.company.com
  Note: You might have a different outgoing mail server than then incoming mail server. Please consult your Internet Service Provide (ISP).

Logon Information

• User Name: Your username, which is your email address, but replacing the at-symbol (@) is replaced with an underscore (_). e.g., bob_company.com
• Password: Your password that was given to you.
• Note: Make sure that Log on using Secure Password Authentication (SPA) is not checked.

Click on the More Settings... button.

Click on the General tab, and enter the general settings for the account:

Mail Account

• Account name: The name that is attributed to this account setup, which would be used in step 2b or step 6. By default, the mail server name is used. e.g., mail.company.com

Other User Information

• Organization (optional): The name of your organization. e.g., The Company, Inc.
• Reply E-mail (optional): If you would like any replies to the emails that you send from this account to go to another email address. e.g., other@company.com

Click on the Outgoing Server tab, and enter the outgoing server settings for the account:

Note: Make sure that My outgoing server (SMTP) requires authentication is checked.

If your Internet Service Provider (ISP, e.g., Verizon, Road Runner) does not require you to use their outgoing mail server, then you can select Use same settings as my incoming mail server.

If you do have to use your ISP's outgoing mail server, then you must select Log on using, and enter the information they have provided to you.

Click on the OK button, and then on the basic account settings screen, click on the Next > button.

Once you have set up your account, you can make this account the default email account. This means that it is the first email account that is checked when receiving email and it's also the email account that is used by default for sending an email.

To set a default email account, highlight the account by clicking on it, then click on the Set as Default button.

Click on the Finish button.

In the main Microsoft Outlook application window, click on the Send/Receive button to get your emails.